Explored IM & Presence System Troubleshooter in order to resolve NTP failures resulting in the lack of communication between services in a Collaboration 14.0 environment
Explored the creation and administration of device templates, allowing for more streamlined deployment of Cisco Mobile Handsets, and Desk-phone telephony systems.
Administered local users within CUCM in order to assign “virtual” devices.
Reviewed and implemented Cisco’s best practices for device security templates within a single-site, single-cluster environment.
Utilized Cisco VPN access to manage, configure, and administer users within Cisco Collaboration and Windows desktop server 2022.
Created and utilized Calling Search Space Partitions to allow for Local, Long distance, and International calling space assignments
